"Logistics refers to activities within a single organization and supply chains refer to networks of companies that work together. Also, traditional logistics focuses on activities such as procurement, distribution and inventory management. Supply chain management also includes marketing, new product development, finance, and customer service" - from Essential of Supply Chain Management by Michael Hugos - See more at: http://www.supplychainopz.com/2012/04/what-is-logistics-and-supply-chain-management.html#sthash.YKfo4AUo.dpuf
As a process, logistics continues to become more complicated because of the increased demand for complex information and communication control systems of today's global business environment. An efficient logistics process within an organization will apply tools to analyze and visualize the complexities involved in production. These tools should integrate information, inventory, production, warehousing, personnel, materials, packaging and the secure delivery of the final products.
Customer Enquiry: Upon receipt of your required products, customers will be required to complete a ‘Request Form’ which details:
Following assessment of completed initial request form, a preliminary quotation will be provided and finalized once full details are received
A logistics coordinator will be assigned as a customer point of contact from beginning through to final delivery of goods. The logistics coordinator will collate all information including required standards of country of destination
We will work as a team with our customers to develop the project delivery plan which details all activities, roles and responsibilities, deliverables, milestones and contingency plans.
Each assigned logistics coordinator leads their assigned customer through to order fulfilment and oversees all aspects of the order including: